New Patients

What kind of insurance do you accept?

We are contracted with most commercial health plans, including: Premera / Regence Blue Cross Blue Shield, UnitedHealth Care, Cigna, Aetna, Kaiser Permanente (PPO), Humana, Molina Marketplace, LifeWise and many others. For a more comprehensive list of plans we accept, please click here. We are also proud to expand access to our service for those enrolled in Medicaid managed care plans, such as Apple Health, Molina, UnitedHealth Care, Coordinated Care and Amerigroup. Certain plans require you to assign our office as your primary care provider prior to your first visit with us. For more information, please call your health plans, or contact our office at 425-941-9540 extension 6 for assistance.

What is your first availability for an initial appointment?

Our online scheduling system provides a real-time availability of our providers. We allocate a certain time slot each day for a new patient appointment. In most instances, we should be able to schedule you to be seen within 1-2 business days.

What is your office's vaccine policy?

Great question! The short answer is that we require all of our patients to be vaccinated, and we are unable to care for patients who are unvaccinated. For more detail about this policy, please click here.

How can I transfer my child's record to Stepping Stone Pediatrics from the previous pediatrician's office?

Super easy! Complete an secure online form to authorize us to request these confidential records, and we will take care of the leg work for you.

What does your office do in response to the COVID-19 outbreak?

We are proud to be one of the first offices in the area to carefully screen our patients for any symptoms of COVID-19. We quickly implemented infection control protocols in the early stages of the outbreak. Our complete COVID-19 response plan can be viewed here.

Can I meet your clinician before my baby is born?

Yes! In fact, we strongly encourage parents-to-be to schedule a complimentary meet & greet appointment -- either in person and/or virtually. This is a great way to get acquainted with our office and our clinicians. During this visit, we will answer any questions that you have about our clinic or your new child, to see if we would be a good fit for your family.

How often should my child be seen?

Your child should not only see us for an illness, but also for well child care exams regularly, beginning in infancy. These routine visits provide the best opportunity for us to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well childvisits are strongly recommended as part of preventive pediatric care. These are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being.

What is the best way to schedule an appointment with your office?

Most appointments are booked online ( you may click here to direct you to the online scheduling system). Through this system, you may also be able to change or cancel your appointment. Kindly be reminded of the following late and cancellation policies: Our late and cancellation policies are as follows:

• If you arrive 15 minutes or later after your scheduled appointment time, your visit must be rescheduled and subject to a $75 no-show penalty.
• Appointments that are canceled within 2 hours prior to the appointment is considered a no-show, also subject to a $75 no-show penalty.